Skip to content
VIPEX
Track a parcel

Parcel delivery across Ghana

Send a parcel from a VIPEX office and let the receiver follow its journey online, then collect it at the destination office.

Find a branchTrack a parcel

Who it’s for

For people sending items to family or friends, and businesses sending parcels to customers or another office.

How it works

  1. Choose your offices

    Find a sending office and call to confirm that staff can accept your parcel for your intended destination. Ask about the rate and any packaging or collection requirements.

  2. Drop off your parcel

    Bring the receiver's name and phone number. Staff register the parcel and give you a Sending Receipt with a tracking code and QR code.

  3. Share the tracking code

    Send the code to the receiver. Both of you can check the parcel status on the VIPEX website.

  4. Arrange collection

    VIPEX calls or texts the receiver when the parcel reaches the destination office. Contact that office for collection arrangements.

Locations and arrangements

The branch directory lists offices in Kumasi, Accra, Sunyani, Tamale and Techiman. Ask the sending office to confirm the route before bringing your parcel; office locations alone do not guarantee a particular route or delivery time.

Browse VIPEX offices

Questions about this service

How do I get a delivery rate?
Call or visit your sending branch. Rates depend on the parcel and the route and are not published online.
What information should I bring?
Bring the receiver's name and phone number. Call the branch about packaging, accepted items and any other requirements before you travel.
Where can the receiver track the parcel?
Use the code on the Sending Receipt on the Track page, or scan its QR code with a phone camera.